Workmanship
Coverage may apply to defects in workmanship directly related to the covered repair or rebuild performed by Integrity Transmission & Drivetrain.
Warranty Coverage
Clear warranty terms because expectations matter.
Warranty coverage is handled in writing so customers understand what is covered, what is excluded, what the claim process looks like, and why supporting systems matter after a transmission or drivetrain repair.
Written Terms
Non-Transferable
Workmanship Focused
Inspection Required
Quick Summary
Coverage applies to approved work and installed components.
Warranty coverage is limited to defects in workmanship or installed components directly related to the work performed by Integrity Transmission & Drivetrain.
Ask About CoverageWhat The Warranty Covers
Coverage is specific, written, and tied to the work performed.
Warranty coverage applies only to the transmission or drivetrain components serviced or rebuilt by Integrity Transmission & Drivetrain, for the warranty term listed on the completed warranty agreement.
Installed Components
Coverage may apply to installed components directly related to the work performed, subject to the written agreement and claim review.
Listed Vehicle
Coverage applies only to the listed customer and vehicle on the completed warranty agreement and is not transferable.
Written Term
The warranty term depends on the repair package, parts used, converter approval, installation conditions, and completed documentation.
Warranty Direction By Build
Coverage depends on the build level and approved parts.
The final warranty term is listed on the completed warranty agreement. These are general warranty directions based on the rebuild options currently used by the business.
Budget Option
Basic
Basic rebuilds are designed for strict budget situations and may not carry standard warranty coverage unless converter requirements are met.
- No standard warranty
- 30-day warranty may be available with approved converter
- Customer-supplied converter must be approved
- Fluid and supporting systems still matter
Most Common
Daily Driver Option
Standard
Standard rebuilds are the most common direction for daily drivers because the repair is handled more completely.
- General 6-month warranty direction
- New or approved converter included
- Fluid included
- Internal updates handled where needed
Reliability Option
Upgraded
Upgraded rebuilds are designed for long-term ownership, towing, work use, larger tires, and customers who want stronger reliability planning.
- General 1-year warranty direction
- Known failure points addressed
- Improved durability planning
- Best choice for long-term confidence
Warranty Determination
A diagnostic inspection may be required before any warranty decision is made.
A new issue does not automatically mean the original repair failed. The vehicle may need to be inspected to determine whether the concern is related to the covered work, an external system, a new failure, improper operation, overheating, contamination, electronics, tuning, or another vehicle-side issue.
If the issue is unrelated to the original work, diagnostic charges, labor charges, parts charges, or additional repair costs may apply.
Start a Warranty QuestionContact The Shop
Reach out with your name, vehicle, service date, RO number if available, and a clear description of the issue.
Stop Driving If Needed
Continuing to drive after a known issue can cause more damage and may affect warranty coverage.
Inspection Required
The vehicle or unit may need to be inspected before determining whether the concern is covered.
Coverage Decision
Warranty approval depends on the written agreement, findings, exclusions, and whether the issue is related to covered work.
Important Exclusions
Warranty does not cover every possible vehicle problem.
Transmission and drivetrain repairs depend on the entire vehicle. External systems, customer operation, overheating, contamination, installation issues, and unrelated failures can damage a properly repaired unit.
Abuse & Overheating
Abuse, racing, overheating, lack of maintenance, or continued operation after a known problem are not covered.
Installation Issues
Improper installation, incorrect fluid use, missing cooler service, or improper setup may void coverage.
External Components
Cooling systems, electronics, wiring, sensors, driveshafts, differentials, tuning, and vehicle-related issues are excluded.
Contamination
Metal, debris, contaminated coolers, dirty lines, incorrect fluid, or outside contamination may void coverage.
Unauthorized Work
Unauthorized repairs, outside teardown, modifications, tampering, or altered components may void warranty consideration.
Related Expenses
Towing, downtime, loss of use, rental cars, lost wages, travel, and related expenses are not covered.
Customer Responsibilities
Good warranty protection depends on proper care after the repair.
A rebuilt transmission or repaired drivetrain component still needs proper fluid, proper installation, proper cooling, correct operation, and quick attention if something starts acting wrong.
Ignoring leaks, continuing to drive with slipping or overheating, using the wrong fluid, failing to address cooler issues, or modifying the vehicle in a way that affects the repair can all affect warranty coverage.
To protect coverage
- Follow break-in and service instructions if provided
- Use the correct fluid type and level
- Address leaks, overheating, or abnormal operation quickly
- Do not continue driving after a known major issue
- Do not authorize outside teardown or repairs without approval
- Keep warranty paperwork and service records available
Warranty Claim Requirements
Warranty work must be performed by Integrity Transmission & Drivetrain.
The original warranty document should be presented at the time of any claim. If unavailable, shop records must verify coverage before warranty work is considered.
Any claim must be reviewed before warranty coverage is approved. A diagnostic inspection may be required, and coverage depends on the final findings.
When contacting the shop, include:
- Name on the original repair
- Vehicle year, make, and model
- Repair date or RO number if available
- Current mileage
- Clear description of the issue
- Photos or videos if helpful
- Whether the vehicle is still being driven
Local Warranty Support
Clear warranty terms for Springfield, Ozark, Rogersville, and Southwest Missouri customers.
Integrity Transmission & Drivetrain handles warranty terms in writing because major transmission and drivetrain work should come with clear expectations. Whether the job is a 4L60E rebuild, 4L80E rebuild, bench build, transfer case service, or differential repair, coverage depends on the completed agreement and the work performed.
Warranty Questions
Common questions about coverage and claims.
What does the warranty cover?
Warranty coverage applies only to defects in workmanship or installed components directly related to the covered work performed by Integrity Transmission & Drivetrain.
Is the warranty transferable?
No. Warranty coverage is non-transferable and applies only to the listed customer and vehicle on the completed warranty agreement.
Does the warranty cover towing?
No. Towing, downtime, loss of use, rental vehicles, travel, lost wages, and related expenses are not covered.
Can another shop perform warranty work?
No. Warranty work must be performed by Integrity Transmission & Drivetrain unless written approval is given beforehand.
Questions About Coverage?
Send the repair details and describe the issue clearly.
Include your name, vehicle, repair date or RO number if available, current symptoms, current mileage, and whether the vehicle is still being driven.