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Clear Expectations

Customer Policies & Disclosures

Read the terms that apply before you buy, request service, provide information or use this website.

Current as of September 4, 2026

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What applies to you?

Online reman orders use a versioned agreement shown before payment. Local shop work uses the written estimate or repair order you authorize. General website and privacy policies apply whenever you use the site.

Warranty

Warranty & Installation

See the warranty provider, package differences, installer duties, records to keep and claim procedure before purchase.

Read warranty terms
Integrity repair warranty

Local Limited Warranty

Read the operative limited warranty for qualifying Integrity bench rebuilds and coordinated remove-and-reinstall rebuilds.

Read Integrity's limited warranty
Core and freight

Delivery, Core & Refunds

Review shipping estimates, delay choices, freight services, delivery inspection, core acceptance and refund timing.

Read delivery and core terms
Local shop work

Service Policies

Understand estimates, authorization, hidden conditions, customer-supplied parts, vehicle pickup and local warranty expectations.

Read service policies
Your information

Privacy Policy

Learn what information is collected, why it is used, who receives it, how long it is kept and how to make a request.

Read the privacy policy
This website

Website Terms of Use

General-use, diagnostic-information, intellectual-property, acceptable-use and third-party-service terms.

Read website terms